Interim privacy notice
Privacy notice
This interim notice describes the current website contact workflow. Wise Owl may update this notice as its systems, vendors, retention practices, and legal obligations change.
Information the website may collect
- Contact information you submit, such as name, phone number, and email address.
- General location information such as ZIP code and state.
- Your preferred contact method and general reason for requesting assistance.
- Technical information needed to operate, secure, and understand use of the website.
- Consent and source information associated with an opt-in submission.
Information not requested through the initial Medicare opt-in
The initial website opt-in is not intended to collect doctors, prescriptions, diagnoses, Medicare numbers, Social Security numbers, banking information, or identity documents.
How information may be used
- Respond to a request for contact or assistance.
- Route a request to an appropriate licensed agent.
- Operate, secure, and improve the website and related workflows.
- Maintain records of consent and communications.
- Meet legal, regulatory, and compliance obligations.
Service providers and agent routing
Wise Owl may use approved service providers, including its CRM and communications systems, to process requests. Any sharing or routing to another organization or independently operated agent must follow the consent and disclosure requirements applicable to that workflow.
Your choices
To ask about access, correction, deletion, communications, cookies, or opt-out choices, contact Wise Owl at 888-575-9923. Requests will be handled according to applicable law and the relevant service workflow.
Contact
For privacy questions or requests, call Wise Owl Insurance Group at 888-575-9923.